Legal Player Protection Platform Rules

299bat Terms and Conditions

These terms govern your use of the 299bat platform. Please read them carefully before creating an account or placing any bets. By registering with 299bat, you confirm that you have read, understood, and agreed to everything set out below.

Last updated: January 2025
You must be at least 18 years old to use 299bat. If you do not meet the age requirement, please do not register or attempt to use the platform.
Key Policy Highlights

The most important rules at a glance — full details are in the sections below.

One Account Per Person

Each player is permitted one 299bat account only. Duplicate accounts are detected automatically and will result in suspension of all associated accounts and forfeiture of any balances held within them.

18+ Age Requirement

You must be at least 18 years old to register and use 299bat. Age verification may be requested at any time. Accounts found to belong to underage players will be closed immediately and all funds returned to the verified payment source.

Withdrawal to Verified Methods Only

Withdrawals from 299bat can only be processed to the same bKash, Nagad, or Rocket account used for deposits. This policy protects players from unauthorised withdrawals and ensures funds always return to their rightful owner.

No Fraud or Manipulation

Any attempt to manipulate odds, exploit software errors, use automated betting tools, or engage in match-fixing will result in immediate account closure. 299bat reserves the right to void any bets placed as part of fraudulent activity.

Bonus Wagering Requirements

All bonuses and promotional credits issued by 299bat are subject to wagering requirements before withdrawal. The specific requirements for each promotion are displayed on the promotion page. Bonus funds cannot be withdrawn directly.

Disputes Resolved Within 72 Hours

If you have a dispute about a bet result, payment, or account action, contact 299bat support within 7 days of the event. The support team will investigate and provide a resolution within 72 hours of receiving all relevant information.

01 Eligibility to Use 299bat

To register and use the 299bat platform, you must meet all of the following requirements without exception. By creating an account, you confirm that you satisfy each of these conditions at the time of registration and on an ongoing basis for as long as your account remains active.

  • You must be at least 18 years of age at the time of registration.
  • You must be accessing 299bat from a jurisdiction where online betting is not explicitly prohibited by local law.
  • You must not be a current employee, contractor, or immediate family member of a 299bat employee or contractor.
  • You must not have previously had a 299bat account closed for breach of these terms.
  • You must be registering on your own behalf and not on behalf of any third party.

299bat reserves the right to request proof of age and identity at any point. Acceptable documents include a national ID card, passport, or birth certificate. Failure to provide requested documentation within 7 days may result in account suspension until verification is complete.

Players who provide false information during registration — including false age, false identity, or false contact details — will have their accounts closed and any winnings forfeited. 299bat takes eligibility verification seriously and uses automated systems to cross-check registration data.

02 Account Registration and Security

Each individual is permitted to hold one 299bat account only. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. 299bat uses automated detection systems to identify duplicate accounts, and any accounts found to be duplicates will be suspended pending investigation.

You are responsible for maintaining the confidentiality of your 299bat account password and login credentials. Do not share your password with anyone, including 299bat support staff — our team will never ask for your password. If you believe your account has been accessed without your authorisation, contact support immediately so the account can be secured.

Account details including your registered mobile number and payment method can be updated by contacting the 299bat support team. Changes to sensitive account information may require identity verification before they are processed. This is to protect you from unauthorised changes to your account.

If you forget your password, use the password reset function on the login page. 299bat support cannot reset passwords without completing identity verification first.

03 Deposits, Withdrawals, and Payments

299bat supports deposits and withdrawals via bKash, Nagad, and Rocket. These are the only accepted payment methods on the platform. Deposits made through unsupported channels cannot be credited to your account, and 299bat accepts no liability for funds sent through unrecognised payment routes.

The minimum deposit amount is ৳200. There is no maximum deposit limit, though large deposits may trigger additional verification checks in line with our anti-money laundering obligations. Deposits are credited to your 299bat account balance within minutes of confirmation from the payment provider.

Withdrawals are processed to the same payment account used for deposits. This is a security measure and cannot be waived. The minimum withdrawal amount is ৳500. Withdrawal requests are processed automatically and typically complete within 5 minutes, though processing times may extend to 24 hours during periods of high demand or when additional verification is required.

  • Withdrawals can only be made to a verified payment account registered in your name.
  • 299bat does not charge fees on standard withdrawals, though your payment provider may apply their own charges.
  • Withdrawal requests cannot be cancelled once submitted and confirmed by the system.
  • Funds deposited using a bonus code may be subject to wagering requirements before withdrawal is permitted.

299bat is not responsible for delays caused by the payment provider's own processing times. If a withdrawal has not arrived within 24 hours of confirmation, contact 299bat support with your transaction reference number for investigation.

Never send funds to a personal mobile number claiming to represent 299bat. All deposits must be made through the official deposit page within your 299bat account dashboard.

04 Betting Rules and Bet Settlement

All bets placed on 299bat are subject to the specific rules applicable to the sport, event, or game type selected. These rules are displayed within each betting market and game section. By placing a bet, you confirm that you have read and understood the applicable rules for that market.

Bets are accepted at the odds displayed at the time the bet is confirmed. 299bat reserves the right to refuse or limit any bet at its discretion, including bets that appear to be placed as part of a coordinated strategy to exploit pricing errors or system vulnerabilities.

  • Live bets are accepted subject to the odds available at the moment of confirmation. Odds displayed during the brief period between submission and confirmation may differ slightly due to real-time market movement.
  • Void bets occur when an event is cancelled, postponed beyond the settlement window, or when a technical error affects the integrity of the market. Void bets are refunded in full to your account balance.
  • Minimum bet amounts vary by market and are displayed within each betting interface.
  • Maximum payout limits apply per event and per account. These limits are displayed within the relevant market and may be adjusted for individual accounts at 299bat's discretion.

Bet results are settled based on official results from the relevant governing body or, in the case of casino and fishing games, the outcome recorded by the game server at the time of play. In the event of a discrepancy between displayed results and server records, the server record takes precedence.

If you believe a bet has been settled incorrectly, you must raise a dispute within 7 days of the settlement date. Disputes raised after this period will not be investigated. Contact the 299bat support team with your bet ID and a description of the issue.

05 Bonuses, Promotions, and Vouchers

299bat offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms displayed on the relevant promotion page, in addition to the general bonus conditions set out here. Where there is a conflict between promotion-specific terms and these general terms, the promotion-specific terms take precedence.

Bonus funds are credited to a separate bonus balance and cannot be withdrawn directly. To convert bonus funds into withdrawable cash, you must complete the wagering requirement associated with the bonus. The wagering requirement specifies how many times the bonus amount must be wagered before withdrawal is permitted.

  • Bonuses are issued to one account per player, per household, and per device.
  • 299bat reserves the right to withdraw a bonus offer at any time before it has been claimed.
  • Bonuses that have been claimed but not yet wagered may be removed from your account if 299bat determines they were obtained through misrepresentation or in breach of these terms.
  • Voucher codes must be entered at the time of deposit. Voucher codes cannot be applied retrospectively to deposits already made.
  • Free bet credits expire within the timeframe specified on the promotion page. Expired free bets are removed from your account automatically.

299bat monitors bonus usage patterns and reserves the right to limit or cancel bonuses for accounts that show patterns consistent with bonus abuse — including placing low-risk bets solely to meet wagering requirements without genuine engagement with the platform.

06 Prohibited Conduct

The following actions are strictly prohibited on the 299bat platform. Engaging in any of these activities will result in immediate account suspension, investigation, and potentially permanent closure with forfeiture of balances.

  • Using automated betting software, bots, or scripts to place bets or interact with the platform in any way.
  • Exploiting software errors or pricing mistakes — if you identify an error in odds or game behaviour, you are required to report it to support rather than exploit it.
  • Opening multiple accounts to claim bonuses more than once or to circumvent account restrictions.
  • Sharing account access with other individuals or allowing third parties to place bets on your behalf.
  • Engaging in match-fixing or insider betting — placing bets based on non-public information about the outcome of an event.
  • Using the platform for money laundering — depositing funds with no intention of genuine betting activity and then withdrawing them.
  • Threatening or abusing 299bat support staff — all support interactions are recorded and abusive behaviour will result in account closure.

299bat cooperates fully with law enforcement authorities in cases involving suspected fraud, money laundering, or other criminal activity. Player account data and transaction records may be disclosed to relevant authorities where legally required.

Accounts suspected of prohibited conduct may be suspended without prior notice while an investigation is conducted. During suspension, withdrawals are not permitted until the investigation is complete.

07 Responsible Gaming Obligations

299bat is committed to providing a safe and responsible betting environment. We provide tools to help players manage their betting activity, and we expect players to use these tools if they feel their betting is becoming problematic. Responsible gaming is a shared responsibility between 299bat and every player who uses the platform.

The following responsible gaming tools are available to all 299bat account holders at no cost and can be activated at any time through your account settings or by contacting support:

  • Daily deposit limits — set a maximum amount you can deposit within a 24-hour period.
  • Session time reminders — receive a notification after a set period of continuous platform use.
  • Cooling-off periods — temporarily suspend your account for 24 hours, 7 days, or 30 days.
  • Self-exclusion — permanently close your account if you need a long-term break from betting.

If 299bat identifies patterns of behaviour that suggest a player may be experiencing gambling-related harm — such as rapidly increasing bet sizes, frequent large deposits followed by immediate withdrawal requests, or extended continuous play sessions — the platform may proactively reach out to the player or apply protective restrictions to the account.

For more information about responsible gaming tools and resources, visit the Responsible Gaming page.

08 Limitation of Liability

299bat provides the platform on an "as available" basis. While we work hard to maintain uptime and reliability, we cannot guarantee that the platform will be available at all times or that it will be free from errors, interruptions, or technical issues. Scheduled maintenance windows will be communicated in advance where possible.

299bat's liability to any player is limited to the amount of funds held in that player's account at the time of the relevant event. 299bat is not liable for any indirect, consequential, or incidental losses arising from the use of the platform, including losses resulting from:

  • Platform downtime or technical errors that prevent a bet from being placed or settled.
  • Delays in deposit or withdrawal processing caused by third-party payment providers.
  • Incorrect odds displayed due to data feed errors, provided the error is corrected promptly upon discovery.
  • Loss of access to your account due to forgotten credentials or device loss.

Nothing in these terms limits 299bat's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.

09 Changes to These Terms

299bat reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated terms will be published on this page with a revised "last updated" date. For significant changes that materially affect player rights or obligations, 299bat will notify registered players via the contact details held on their account.

Your continued use of the 299bat platform after updated terms have been published constitutes your acceptance of the revised terms. If you do not agree with any changes to these terms, you should stop using the platform and contact support to close your account and withdraw any remaining balance.

These Terms and Conditions are governed by the laws applicable to the jurisdiction in which 299bat operates. Any disputes arising from these terms that cannot be resolved through the 299bat support process will be subject to the exclusive jurisdiction of the relevant courts.

If you have questions about any part of these terms, contact the 299bat support team via live chat or email at [email protected]. The team is available 24 hours a day, 7 days a week.
Understood the Terms? Start Playing.

Now that you know the rules, create your free 299bat account and start betting with real-time odds, instant bKash payouts, and 24/7 support — all in one place.